Sales & Service
Customer Success Manager Salary
Ensures customers get value from a product and renew their subscriptions.
Low
$54,000
Average
$78,000
High
$108,000
What this role does
- Onboard new customers
- Monitor product usage and satisfaction
- Identify upsell and renewal opportunities
- Resolve escalated customer issues
Education & path in
Bachelor's degree in any field
Experience level: Often a transition from support, sales, or account management
Where it pays best
States that typically pay above the national average for this role: California, New York, Massachusetts, Washington, Texas. Actual pay depends heavily on metro area, employer size, and cost of living.
Job outlook
Faster than average
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Figures are editorial estimates as of Jul 1, 2026, not official government statistics. For official data, see the Bureau of Labor Statistics.